Resources
The DAETE partners and the present CPD-BQIP developers actively participate in major national and international conferences showcasing the Benchmarking and Quality Improvement Program framework.The following presentation slides and the papers from conference proceedings are valuable resources to guide you through the organization’s self-assessment, benchmarking and strategic planning process.
- Quality Standards for Continuing Professional Development Organizations and Quality Management through Self-Assessment and Benchmarking by Kim Scalzo (SUNY), Ed Borbely (University of Michigan) and Nelson Baker (Georgia Tech). This paper was published in the proceedings of ASEE Annual Conference, 2012. The paper describes why quality management and benchmarking are important for continuing professional development organizations, and what the Quality Program tool can do. You can access the presentation slides accompanying the paper here.
- For the application of the self-assessment and quality improvement for strategic planning of continuing education units, check this paper by Soma Chakrabarti, Gina Cregg and Frederick W. Pawlicki of the University of Kansas: Application of IACEE Quality Program in Priority-Driven Strategic Planning of a Restructured Continuing Professional Education Department, Part I: Systematizing Business Processes. This was presented at the 13th IACEE World Conference on Continuing Engineering Education, held in Valencia, Spain on May 17-19, 2012.
- A presentation by Markku Markkula at SEFI European CEE Forum in 2009 focused on the Theory & Practice & Experiences of Implementation of Quality Management/DAETE in TKK Dipoli, Finland.
- The slides from the presentation tited CE Quality Management through International Benchmarking: Data, Experience and Best Practices by Nelson Baker and Ed Borbely at the 2010 Annual Conference of University Professional and Continuing Education Association provide valuable insights into the tools and processes of quality management.